Frequently asked questions

Yes. Turn Autopilot on and Protomate plans the schedule, generates the captions and images, and publishes to your connected channels on a recurring basis, no approval step needed. It's a genuine set-and-forget mode, and it costs fewer credits than generating posts manually.

Give Protomate your website URL and it automatically extracts your products, audience, colors, guidelines, tone, and industry into a brand profile. Prefer to do it yourself? Import everything manually and set your tone and colors by hand.

Instagram, Facebook, Pinterest, TikTok, and Telegram today, plus WordPress for full blog posts. More platforms are on the way.

Any language your brand speaks. Multilanguage is a core feature, captions, generated images, and blog posts all adapt to the language you set for the brand.

Credits are spent when AI generates content, posts, images, and blog articles. Each plan includes a monthly allowance (the Free plan is a one-time grant). A post with picture + caption can cost up to 10 credits per generation, edits and regenerations cost 5 credits. Because Autopilot is more efficient, it charges up to 50% fewer credits than generating the same content by hand.

Yes. No contracts and no cancellation fees, cancel from your settings and keep access until the end of your billing period.

No. The free preview lets you generate real posts for your products with no card and no connected social accounts.

Yes. Protomate works with WooCommerce, Shopify, WordPress, and most store URLs. If you do not have a connected store yet, add products manually and start generating posts in under a minute.